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Terms and Conditions

Last updated: December 10, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you (either an individual or entity, "you" or "User") and Vaultiqo ("we," "us," or "our") concerning your access to and use of the Vaultiqo password management service, including our website, application, and related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Service Description

Vaultiqo is a team password manager designed for organizations using Google Workspace. The Service provides:

  • Secure storage and management of passwords, credentials, API keys, and sensitive information
  • Team collaboration features with group-based access control
  • End-to-end encryption of sensitive data
  • Integration with Google Workspace for authentication and user management
  • Audit logging and activity tracking
  • Import and export capabilities for password data

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

3. Eligibility and Account Registration

To use the Service, you must:

  • Be at least 13 years of age
  • Have a valid Google Workspace account
  • Have the authority to bind your organization to these Terms if using the Service on behalf of an organization
  • Provide accurate, current, and complete information during registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.

4. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Service in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Service or other users' accounts
  • Interfere with or disrupt the Service or servers/networks connected to the Service
  • Transmit any malicious code, viruses, or harmful components
  • Use the Service to store or share illegal content or materials that infringe on third-party rights
  • Reverse engineer, decompile, or attempt to extract the source code of the Service
  • Use automated systems (bots, scrapers) to access the Service without our permission
  • Resell, sublicense, or redistribute the Service without authorization
  • Remove or modify any proprietary notices or labels

We reserve the right to investigate and take appropriate action against anyone who violates this policy, including terminating accounts and reporting to law enforcement.

5. Data Security and Encryption

We implement industry-standard security measures, including end-to-end encryption, to protect your data. However, you acknowledge that:

  • No method of transmission or storage is completely secure
  • You are responsible for maintaining strong master passwords and encryption keys
  • We cannot recover your encrypted data if you lose your encryption keys
  • You should maintain backups of critical information

Our zero-knowledge architecture means we cannot access your encrypted vault data. This is a security feature, but it also means we cannot recover your data if you lose access.

6. Intellectual Property Rights

The Service and its entire contents, features, and functionality (including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement) are owned by Vaultiqo, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license does not include any right to:

  • Modify or copy the materials except as necessary to use the Service
  • Use the materials for commercial purposes or public display
  • Remove any copyright or proprietary notations
  • Transfer the materials to another person or entity

7. User Content and Data

You retain all rights to the data you store in Vaultiqo ("User Content"). By using the Service, you grant us a limited license to:

  • Store and process your User Content to provide the Service
  • Create backups and ensure data availability
  • Use aggregated, anonymized data for service improvement and analytics

You represent and warrant that:

  • You own or have the necessary rights to the User Content
  • Your User Content does not violate any third-party rights
  • Your User Content complies with these Terms and applicable laws

8. Fees and Payment

Certain features of the Service may require payment of fees. If you choose to use paid features:

  • You agree to pay all applicable fees as described at the time of purchase
  • Fees are non-refundable except as required by law or as expressly stated
  • We reserve the right to change fees with reasonable notice
  • You are responsible for all taxes associated with your use of the Service
  • Failure to pay may result in suspension or termination of your account

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • Any errors in the Service will be corrected
  • The Service will meet your specific requirements

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VAULTIQO, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or other harmful code transmitted through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

11. Indemnification

You agree to defend, indemnify, and hold harmless Vaultiqo and its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use of the Service
  • Your User Content
  • Your violation of any third-party rights

12. Term and Termination

These Terms remain in effect while you use the Service. You may terminate your account at any time by contacting us or using the account deletion feature.

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Violation of applicable laws
  • Fraudulent, abusive, or illegal activity
  • At our sole discretion

Upon termination, your right to use the Service will immediately cease. We will provide you with a reasonable opportunity to export your data before permanent deletion.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Vaultiqo operates, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association, except that either party may seek injunctive relief in court to protect intellectual property rights.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last updated" date
  • Sending an email notification for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service.

15. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vaultiqo regarding the Service.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver: No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Force Majeure: We shall not be liable for any failure to perform due to circumstances beyond our reasonable control.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@vaultiqo.app
Website: www.vaultiqo.app